Store Manager at Spinneys

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Role:
The Store Manager is responsible of handling and overseeing all day-to-day processes that are carried out in the store. Daily operations include staff management, customer satisfaction, inventory management, etc.

Main Responsibilities:
- Contribute toward Store profitability by reaching Store targets and increasing profit.
- Ensure that the products and goods which are in Store are fully satisfying the needs of the customer.
- Ensure internal and external of the Store is maintained to company standards.
- Provide exceptional customer service and ensure that employees also provide the same level of service.
- Conduct regular Store meetings.
- Manage all Store operational issues which include Store housekeeping, Store administrative duties, physical inventories, price change, etc.
- Maintain adequate stock through efficient inventory management.
- Make sure that merchandise is always presented neatly and that items are priced correctly.
- Maintain good customer relations and service standards.
- Identify competitors and implement action plans.
- Draw up action plans to monitor stock losses via stock take and partial stock take.
- Ensure employee awareness of safety and emergency procedures.
- Ensure all company policies as well as Store standards and procedures are communicated effectively to all employees in the Store and followed in a consistent manner.

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